FAQ'S

Are you vegan?

Not entirely while our Jovy Fruit Rolls are vegan our Jovy Candy is not as we use beef gelatin.

Are your Fruit Rolls Kosher?

Yes. Review our certifications here 

Are you Halal Certified?

Yes we are on majority of our products contact us if you have question about specific products. Review our certifications here 

Are you a Nut free facility?

Yes, our manufacturing facility is free of the 9 major allergens.

Do you have a physical store?

No we do not.

Can we pick up our order?

Yes you can! Select the pickup option at checkout. Pick up time is limited to office hours: Mon-Fri 8 am to 5 pm 

Do you have a wholesale program?

Yes! Please have a Current Resale License and be ready to fill out our application.

Do you ship internationally?

We do not ship internationally as a direct to consumer operation. If you are a business and are interested in our product. Please email us at jovyusa@mexi-land.com

My mix came with empty wrappers.

Empty wrappers are  common during our packaging process while human errors are a possibility. We ensure the outmost accuracy in our weighting process. The value of our product is assessed by weight and not by count. You are sure to get what you paid for even if an empty wrapper snuck into your bag 😉